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Home › Evaluation Traxion General Services

Evaluation Traxion General Services

General information

Name* Function* Customer name* Business Unit* Date (MM-DD-JJJJ)*

Service Management

1: Accompaniment from Traxion The amount of accompaniment of the engineer by Traxion you have experienced. InsufficientSufficientGoodVery GoodExcellentDoes not apply Explanation (optional)

General Services

1: General Quality of services InsufficientSufficientGoodVery GoodExcellentDoes not apply Explanation (optional) 2: The level at which provided services fulfill your organizations needs InsufficientSufficientGoodVery GoodExcellentDoes not apply Explanation (optional) 3: The level at which services are offered at a competitive price InsufficientSufficientGoodVery GoodExcellentDoes not apply Explanation (optional) 4: Average time needed to get in contact with support engineers InsufficientSufficientGoodVery GoodExcellentDoes not apply Explanation (optional) 5: General level technical expertise of support engineers InsufficientSufficientGoodVery GoodExcellentDoes not apply Explanation (optional) 6: Efficiency during problem escalation InsufficientSufficientGoodVery GoodExcellentDoes not apply Explanation (optional) 7: Average time needed to solve discrepancies InsufficientSufficientGoodVery GoodExcellentDoes not apply Explanation (optional)

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Traxion NL Koeweistraat 4d 4181 CD Waardenburg Netherlands T +31 418 653 883 E sales.nl@traxion.com

Traxion BE Kardinaal Mercierplein 2 2800 Mechelen Belgium T +32 15 28 50 70 E sales.be@traxion.com

Traxion DE T +49 17 38 65 10 03 E sales.de@traxion.com

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